What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit — such as whether you're logged in — and can be used to understand how the site is being used.
Under the UK Privacy and Electronic Communications Regulations (PECR), we must tell you what cookies we use and obtain your consent for any non-essential cookies before setting them.
Cookies we use
| Cookie name | Type | Set by | Purpose | Duration |
|---|---|---|---|---|
sb-access-tokensb-refresh-token |
Essential | Supabase | Keeps you logged in to your LandedHQ account. Without these cookies, you would need to log in on every page. | Session / 7 days |
landedhq_cookie_consent |
Essential | LandedHQ | Stores your cookie consent preferences so we don't show the banner on every visit. | 12 months |
__stripe_mid__stripe_sid |
Essential | Stripe | Used by Stripe to prevent payment fraud and ensure secure checkout. Set only when you proceed to a payment page. | 1 year / session |
_ga_ga_XXXXXXXX |
Analytics | Google Analytics | Used to understand how visitors use our website — which pages are most visited, where visitors come from, and how they interact with the site. Data is anonymised and aggregated. Only set with your consent. | 2 years |
_fbp |
Marketing | Meta (Facebook) | Used to measure the effectiveness of our Facebook advertising and to show you relevant ads. Only set with your consent. | 3 months |
li_sugrUserMatchHistory |
Marketing | Used to measure the effectiveness of our LinkedIn advertising and to enable LinkedIn conversion tracking. Only set with your consent. | 3 months |
Essential cookies
Essential cookies are required for the website to function. They enable core features like logging in, staying logged in, and secure payment processing. You cannot opt out of essential cookies — without them, the site would not work correctly.
Analytics cookies
We use Google Analytics to understand how visitors use LandedHQ. This helps us improve the product and identify pages that may need improvement. Analytics cookies are only set if you consent. The data collected is anonymised — we cannot use it to identify you personally.
If you consent to analytics cookies, you can still opt out of Google Analytics tracking separately using the Google Analytics opt-out browser add-on.
Marketing cookies
We run advertising on Facebook and LinkedIn to reach businesses that might benefit from LandedHQ. Marketing cookies help us measure how effective those ads are and ensure we are not showing ads to people who have already signed up. These cookies are only set with your consent.
Third-party cookies
Some cookies are set by third-party services we use (Stripe, Google, Meta, LinkedIn). We do not control these cookies. Please refer to the privacy policies of those services for more information:
Managing your cookie preferences
When you first visit LandedHQ, a cookie consent banner asks you to accept or decline non-essential cookies. You can change your preference at any time by clicking "Cookie settings" in the website footer.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to LandedHQ.
Useful links for managing cookies in common browsers:
Changes to this policy
We may update this Cookie Policy from time to time, for example if we add new cookies or third-party services. The "Last updated" date at the top of this page will be updated accordingly. If we make significant changes, we will notify you via the cookie consent banner on your next visit.
Contact
If you have questions about our use of cookies, contact us at privacy@landedhq.co.uk.